Terms of Service

1. The service

Spendimi is a platform for managing software contracts, licences, vendors, people, assets and, optionally, application usage on company devices. The features available to your organisation are those set out in your agreement with Spendimi; some capabilities, including Watchtower usage monitoring, are enabled only where agreed.

2. Accounts

You must provide accurate company and contact details and keep your credentials confidential. You are responsible for all activity carried out under your account. You must be authorised to bind your organisation to these terms.

3. Agreement, fees and invoicing

Access to Spendimi is provided under a written agreement or order form between your organisation and Spendimi, which sets out the scope, duration, fees and payment terms. Accounts are activated by Spendimi once the agreement is in place. Fees are invoiced directly by Spendimi as set out in the agreement; no payment details are collected or stored inside the platform.

4. Your data and your responsibilities

You keep all rights to the data you load into Spendimi. You grant us the limited right to process it in order to run the service. You are responsible for the lawfulness of the data you upload, including having a legal basis and having informed the people it concerns.

If you deploy the monitoring agent, you are responsible for informing your employees and for completing any prior consultation or authorisation required by employment law in your country.

5. Acceptable use

• Do not attempt to access another customer's data or bypass access controls.
• Do not resell, sublicense, reverse engineer or copy the platform.
• Do not upload unlawful content or malware, or use the agent for covert surveillance of individuals.
• Do not overload the service or its interfaces with automated traffic beyond normal use.

We may suspend an account that breaches these rules, with notice where reasonably possible.

6. Availability and support

We aim for continuous availability but do not guarantee uninterrupted service. Planned maintenance is announced where practical. Support is provided by email and in-app chat during business hours.

7. Liability

The service is provided as is. To the extent permitted by law, our total liability in any twelve-month period is limited to the fees you paid in that period, and we are not liable for indirect or consequential loss, including lost profits or loss of data where you had the ability to export it.

8. Termination

You may close your account at any time from Settings. On closure we delete or anonymise your data as described in the Privacy Policy, and retain invoices for the period required by tax law. Export your data before closing — deletion is irreversible.

9. Changes and governing law

We may update these terms; the version number above changes and account holders are notified by email of material changes. These terms are governed by Italian law, with exclusive jurisdiction of the competent Italian courts, without prejudice to mandatory consumer protections.

Questions: info@spendimi.com.